FAQs
REGISTRATION
I am getting an error message when I register.
Make sure the COUNTRY field is filled out. Even if there is no asterisk, it is a required field. If the problem persists, contact Rachel at rsalang@thehrdc.org. Please send a screenshot as well.
I am having trouble with my Runsignup account.
Password reset
How to register
Merge accounts
Can I receive a refund?
No, but you may defer to the following year by logging into your account on www.runsignup.com, though you must do so by November 21st. How to defer a registration
Can I change the event I am registered for (or change from in-person to virtual or vice versa)?
How to transfer to another event.
You may switch your registration from in-person to virtual or vice versa by November 27th. If you upgrade to an event that costs more, you will pay the difference (for example switching your registration from a virtual 5k to run in person). If you switch to an event that costs less, the difference will not be refunded but treated as a generous donation to HRDC's Gallatin Valley Food Bank.
I can't find my referral code or I need help using my code.
Retrieving or using your referral link
PACKET PICKUP
Can I change my shirt size?
There will be NO changing of shirt sizes at packet pickup. We base our ordering on what you order. Check out the shirt size chart before selecting your size.
Can a friend or family member pick up my race packet and shirt?
Absolutely!
RACE DAY
Will there be bathrooms at the race?
There will be port-a-potties at the Museum of the Rockies and by the aid stations on Wagon Wheel & Peace Pipe.
Can I participate with a stroller?
You can participate with a stroller and will not need to register children who ride in a stroller during the race. However, please note that without registration, children will not receive a race shirt. To reserve a race shirt for children age 6 and under, purchase an extra shirt during registration or register them for the race.
Can I run with my dog?
We love our furry friends as much as you do, but unfortunately our insurance company can revoke our policy if dogs are on the premises. For the safety of the race, runners and dogs, we do NOT allow dogs at Huffing For Stuffing or on Museum of the Rockies grounds with the exception of service animals.
What should I expect for weather?
We’ve had temperatures in November that range from -15 to 40. We would suggest being prepared for rain, snow, slush, or shine.
Can I race while listening to music/a podcast?
Music devices and earbuds/earphones are permitted but strongly discouraged. For your safety and the safety of those around you, it is recommended that you leave the music at home on race day.
Will there be a way to store my clothing or other items at the Museum of the Rockies?
No, at this time we are unable to provide storage. Huffing for Stuffing is not responsible for any lost clothing or items.
Where can I park?
Please visit our parking guide for more information.
What about safety?
The course is coned and marked very well, but it is open to traffic. There will be Certified Flaggers and police officers at some intersections. Please run or walk on the right side of the road unless otherwise directed. Please visit our course information page for more information.
VIRTUAL PARTICIPANTS
Visit our Virtual Participants page for full instructions and information.
How do I download my digital race bib?
How to download your digital race bib.
When will my shirt be mailed to me?
Race shirts will only be mailed to virtual participants who have paid the shipping fee when registering. Your shirts will be mailed the week of Thanksgiving. We apologize for the inconvenience but they are printed locally and will be mailed upon pickup Thanksgiving week.
How do I submit my time?
How to submit and manage your time for a virtual event.
